Vinted Members Voice Frustration About Sizing Updates
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for female and kids' apparel failing to inform all users about the change.
Digital Channels Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
It has advised users to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Updates
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
User Stories
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Service Background
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices after backlash from users.
